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Sync issues!

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‎07-01-2016 04:48

‎07-01-2016 04:48

I'm in 5 challenges. 3 of them will sync my steps. The other 2 will not unless I quit and get re-added!! What's up??!!
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‎07-13-2016 04:27

‎07-13-2016 04:27

Hello there @JodiH, My first recommendation would be to review if there isn't a recent update for the app. Recently was released an update for Android users. Its possible that after this you need to restart the app so log out from your mobile app and restart your phone. Once your phone has loaded, sign back in and give it another try.

 

Hope you are not experiencing this issue anymore, but if you do, keep me posted.Robot wink

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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