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Syncing Versa to computer

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‎02-12-2019 17:38 - last edited on ‎02-13-2019 08:51 by Fitbit Moderator

‎02-12-2019 17:38 - last edited on ‎02-13-2019 08:51 by Fitbit Moderator

 I have been trying to sync my Verse watch to my computer so that I can download music and it will not sync. My watch says unable to find devices

 

 

Moderator edit: updated subject for clarity

Best Answer
3 REPLIES 3

‎02-13-2019 09:09

‎02-13-2019 09:09

@Maisah Welcome! It's good that the community is growing! Sorry to hear that your Versa isn't syncing with your computer. You will need to have a Windows 10 computer running the Fitbit app from the Windows app store. You can follow these instructions to fix any syncing issue or these others to transfer music to your Versa.

 

Let me know how it goes!                                                                                                                                                                                                                                                                            

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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0 Votes

‎02-13-2019 09:25

In response to AlvaroFitbit

‎02-13-2019 09:25

Thank you for responding to me. I have a Samsung Chromebook so I won't be able to sync music to my watch. Also I want to know why won't my watch pick Wi-Fi signals?

Best Answer
0 Votes

‎03-11-2021 06:17

In response to AlvaroFitbit

‎03-11-2021 06:17

I have windows 10 and it will not sync up. out of the dozens of times ive reset the watch to factory, i had it sync up once only to not recognize the device when i needed to update it. the reason i want it to sync to my computer is so i can transfer music to the watch. please fix this issue.

Best Answer