04-11-2020
04:18
- last edited on
04-26-2020
19:24
by
RicardoFitbit
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04-11-2020
04:18
- last edited on
04-26-2020
19:24
by
RicardoFitbit
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Hi
I cancelled free trail premium app for my charge 2 and now my charge 2 hasnt synced since Thursday can you help please thanks Massey
Moderator edit: Subject for clarity
Moderator edit: Removed personal information

04-26-2020 19:23
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04-26-2020 19:23
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Hi @ABMassey, it's nice to see you again participating here in the Community Forums! Sorry for the delay in responding your post.
Thanks for bringing this to our attention and for the details that were shared. I'd like to share with you that our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.
I'll be here if you need anything else.

04-27-2020 07:12
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04-27-2020 07:12
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Kind regards
JEAN Massey
Sent from my Samsung Galaxy smartphone.

