Syncing difficulties with Charge 2

[ABMassey]

Hi 

I cancelled free trail premium app for my charge 2 and now my charge 2 hasnt synced since Thursday can you  help please thanks Massey 

Moderator edit: Subject for clarity 

Moderator edit: Removed personal information 

[RicardoFitbit]

Hi @ABMassey, it's nice to see you again participating here in the Community Forums! Sorry for the delay in responding your post.

Thanks for bringing this to our attention and for the details that were shared. I'd like to share with you that our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.

[ABMassey]

Thank you so much for all your help and supportover the last few days
Kind regards
JEAN Massey



Sent from my Samsung Galaxy smartphone.