01-14-2020
14:31
- last edited on
01-15-2020
15:22
by
RicardoFitbit
01-14-2020
14:31
- last edited on
01-15-2020
15:22
by
RicardoFitbit
My LG G6 and new Versa 2 will not stay connected. At least every couple days, I need to restart my versa and my phone to get them talking again.
Never had a problem with my charge.
Is this common with the LG G6?
Moderator edit: Subject for clarity
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Hello @Essbaum, welcome to the Community Forums!
First, I appreciate your effort and patience for troubleshooting this situation prior to posting, I totally understand how frustrating this matter can be for you. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed.
Then, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes.
Keep me posted, I'll be around if you need anything else.
Best AnswerI tried all the troubleshooting steps with the LG G6 and it still would disconnect and require restart. Unfortunately or fortunately, I just dropped and shattered my LG, so I will be moving on to a new pixel. 😀
Best Answer