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Syncing difficulties with Versa 2 and LG G6

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My LG G6 and new Versa 2 will not stay connected.  At least every couple days, I need to restart my versa and my phone to get them talking again.

 

Never had a problem with my charge.

 

Is this common with the LG G6?

 

Moderator edit: Subject for clarity 

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2 REPLIES 2

Hello @Essbaum, welcome to the Community Forums!

 

First, I appreciate your effort and patience for troubleshooting this situation prior to posting, I totally understand how frustrating this matter can be for you. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed.

 

Then, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

 

Keep me posted, I'll be around if you need anything else.

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I tried all the troubleshooting steps with the LG G6 and it still would disconnect and require restart.  Unfortunately or fortunately, I just dropped and shattered my LG, so I will be moving on to a new pixel.  😀

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