help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing difficulties

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-13-2019 10:58 - last edited on ‎10-14-2019 15:02 by Fitbit Moderator

‎10-13-2019 10:58 - last edited on ‎10-14-2019 15:02 by Fitbit Moderator

I am absolutely ready to smash this Fitbit to pieces.   Syncing is not working right and since they worked on it, it is worse.  I am so angry 

 

Moderator edit: Subject for clarity 

Best Answer
3 REPLIES 3

‎10-14-2019 15:02

‎10-14-2019 15:02

Hi @Ginnypi, it's nice to see you again participating here in the Community Forums, welcome back!

 

Thanks for bringing this to my attention, I totally understand how frustrating this matter can be for you but please do not smash your Fitbit. To better assist you with this, can you please let me know which Android mobile device are you using with your Fitbit? When was the first time you experiencing such difficulties?

 

If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed. Also, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

 

Keep me posted, I'll be around if you need anything else.

Best Answer
0 Votes

‎10-29-2019 16:09

‎10-29-2019 16:09

I am ready to smash this Fitbit.   Sync does not work.  I have had it.  I turn the phone off and on. I turn the Fitbit off and on.  I do everything and it might work for a while .  This is BS and I have had it 

  

Best Answer

‎11-03-2019 19:16

‎11-03-2019 19:16

This is the most worthless pieces of junk I have seen--'this Fitbit!  It had been a terrible day trying to get the sync correct.  I have done everything suggested many many times today and it hasn't worked right all day.  Garbage .  I am frustrated.   I have goals every day and since it doesn't calculate correctly totally ruined   Angry angry 

  

Best Answer