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Syncing error with Flex and Android app

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‎04-18-2018 07:41 - last edited on ‎04-21-2018 04:01 by Moderator Alum

‎04-18-2018 07:41 - last edited on ‎04-21-2018 04:01 by Moderator Alum

Went to see my step counts and found that it hasn't sync'd since Thursday am.  I have charged my fitbit (flex) since and it is still giving me the sync error.

 

 

Moderator Edit: Updated Subject For Clarity.

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‎04-21-2018 04:00

‎04-21-2018 04:00

HI there @Th3r3saS, awesome to see you again! I saw you are having syncing issues. On that note I would like to recommend the following suggestions: Having trouble syncing? (here's how to fix this).

 

Give it a try, here you will find all the recommendations to address the issue you are experiencing.

 

Hope this helps and stay tuned if you need more help.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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