Syncing fitbit versa

[KimLen]

I am desperately trying to sync my versa over a very slow wifi connection and am having very little success. Is it possible to sync on a pc that has windows older than windows 10. Even better if anyone could share anyway of getting my device synced to my application on a Samsung note 5.

[Odyssey13]

Hi @KimLen  I use my Android phone and my Windows 8.1 desktop computer. I am able to sync my data to the Fitbit servers via the dongle in my computer's usb port. You might want to try doing that. Check out this article on how to sync - click to read

[KimLen]

Hi Odyssey13, Thanks for your reply.  Are you referring to the charger that came with the phone as the dongle? Do you have a fitbit application downloaded on your desktop/computer? So far I still have had no success in syncing my versa to my phone, I am thinking that I need a faster/stronger internet connection for my versa to sync with my Samsung note 5. I have had no previous problems syncing it is only since I went to sea on a ship where the problems started.  

[Odyssey13]

This article - click - tells more about the Fitbit Connect app, which is what I got for my Windows 8.1 computer. The dongle is a little bean shaped item and is not the same as the charger.

[KimLen]

Ok great so it sounds like I need a bluetooth dongle and I suppose the app downloaded onto the PC as well. Looks like I will just have to wait until my trip is over and hopefully all my training and exercise has been retained by the watch.