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got a new phone

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‎09-30-2019 16:41

‎09-30-2019 16:41

I am having a lot of trouble trying to get the new phone and Fitbit connected.

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‎10-01-2019 01:04

‎10-01-2019 01:04

Do you still have your old phone? If so, make sure it doesn't still have a connection to the fitbit in its bluetooth settings as this could be blocking connection to the new phone.

 

Also, have you checked that your new phone works with fitbit at www.fitbit.com/devices ? 

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