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Syncing issues and clock error with LG V20

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‎05-19-2018 15:19 - last edited on ‎05-26-2018 08:03 by Moderator Alum

‎05-19-2018 15:19 - last edited on ‎05-26-2018 08:03 by Moderator Alum

 I am having issues sync my blaze to my LG V20, and 

I have Clock Error and is unable to get that off as well.I had my fitbit for a year now and never had this problem before. While doing some research on our community chat lines, I read something about a new firmware update being the reason why this is happen. Can someone please confirm.

 

Thank you.

 

 

Moderator Edit: Updated Subject For Clarity.

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‎05-26-2018 08:02 - edited ‎05-26-2018 08:04

‎05-26-2018 08:02 - edited ‎05-26-2018 08:04

Hello @crysiva, good to see you are visiting the Fitbit Community. I'm sorry you haven't received an official response. 

 

I'm wondering how it goes? Is the issue still persisting with the clock face error on your Fitbit Blaze? Lately there has not being new firmware updates for the Fitbit Blaze that could explain the error you are seeing.

 

I would like to recommend the following recommendation if the issue continues: Blaze clock error.

 

Also don't forget to keep your Fitbit app updated to the most recent version. If the version is not available yet, this is gradually release. review at a later time if is available in case your app need an update.

 

For syncing issues, try these recommendations: Why won't my Fitbit device sync?

 

See you around and hope you can resolve this issue.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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