I'm kinda starting to regret getting this thing. Every so often it doesnt want to completely sync to my phone..doesnt matter what I do. And before doing anything I always check out what other people are having issues with and what happens when they try to do what's suggested..usually end up best NOT to do whats suggested. Ridiculous.!.
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Hi @Amandagm, welcome to the Community Forums.
Thanks for the information shared about this situation with your Charge 4, and for trying to solve it before reaching out. If you haven't tried yet, please follow the troubleshooting steps in this link Why won't my Fitbit device sync?
Hope this helps.
Best AnswerNo that doesn't help when the charge 4 doesn't sync. I tried that mess the first time it stopped syncing after only having it barely a month, I got it for Christmas. It's stopped syncing at least 3 times since I've had it. I just got a notification saying there's another update for it but everytime it updates it screws up. 🤦