Syncing issues

[Manav123]

My surge has not synced for soooooo lon pls help.

Moderator edit: updated subject for clarity

[LanuzaFitbit]

Hello @Manav123! 

Let me help you out to get your Surge to sync once again. The very first thing I'd recommend is that you try the steps showing on this thread. There you will be able to find the basic troubleshooting steps to get your Fitbit to sync once again when they are having syncing issues.

Hope this helps out. Let me know if you have any further questions! 

[Manav123 · Accepted solution]

Hi, I set my Fitbit account again. Just logged in and out couple of times
and rebooted my device. It works perfectly now. I also use the sync dongle
for surge. 🙂

[LanuzaFitbit]

Hey @Manav123.

Thanks for the update. Glad to hear that everything is working properly now and that you're able to continue working towards all of your goals.

Let me know if you have any further questions or need any assistance.

[Manav123]

🙂

[LanuzaFitbit]

Hey @Manav123.

I forgot to mention, perhaps that you could visit one of our Discussion boards. Lots of different topics that you can talk about with other members of the Community. 

Hope to see you around! 

[Manav123]

Thanks