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Syncing issues

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‎11-23-2017 00:51

‎11-23-2017 00:51

My Charge HR 2 has not synced since 12:51 am day before yesterday...

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4 REPLIES 4

‎11-23-2017 05:20

‎11-23-2017 05:20

My fitbit has also not synced since Tuesday. I have uninstalled the app, re-installed. I turned bluetooth on and off. Logged on and off and still no synching.

Best Answer

‎11-23-2017 08:08

In response to LizetteDW

‎11-23-2017 08:08

This is getting quite frustrating. I paid too much money for this not to work
Best Answer

‎11-25-2017 08:27

In response to Quiltladydlp

‎11-25-2017 08:27

Hello @Quiltladydlp and @LizetteDW, nice to have you here in our Fitbit Community, welcome aboard! The first thing to review is if you are running the latest version of the Fitbit app for Android. Recently was released a new version for what I recommend to make sure to have this versions. For more details review the following post: Android app version 2.62 is now available - 11/15.

 

If the issue persists, try the following steps: Having trouble syncing? (here's how to fix this).

 

Hope this get you back on track. See you around!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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0 Votes

‎11-25-2017 08:40

In response to RobertoME

‎11-25-2017 08:40

Thanks...got it fixed
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