help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Text alerts or calls notification issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-22-2017 15:37 - last edited on ‎11-25-2017 09:16 by Moderator Alum

‎11-22-2017 15:37 - last edited on ‎11-25-2017 09:16 by Moderator Alum

I have got an Alta HR.  My mobile phone is Huawei P10 lite.  I'm not getting any text alerts or call alerts on my fitbit? Anyone help me?   On Fitbit.com they only offer small list of Huawei phones under their drop down menu.

 

 

Moderator Edit: Updated Subject For Clarity.

Best Answer
0 Votes
1 REPLY 1

‎11-25-2017 09:15

‎11-25-2017 09:15

Hi there @Lostinfrance, welcome aboard to the Fitbit Community! I recommend to visit the following post for more information about the compatibility of the Huawei P10 / P10 Lite Compatibility.

 

If you are experiencing issues with text  / call notifications, it would not hurt to try these steps: My tracker isn't receiving notifications (Android Fitbit app).

 

Hope this helps, see you around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes