Syncing issues

[Lindarhasa]

Aargh!! Not syncing again! Not synced since 1.33 am done the usual things nothing working. Thus is becoming a regular problem! 

Moderator Edit: Clarified subject

[TuTTi57]

Had a Charge 3 won't sync was 2 days behind and not accurate time of day. After a week or so took it off completely and went back to my Charge 2 with the cracked screen. Did a reset and synced it to my phone again and ZERO issues so far. I did ALL the recommended things to try and fix my 3 to no avail. This was all after the 3.37 update.

[AnaFitbit]

Hi @Lindarhasa @TuTTi57, it's great to see you here. 

Thanks for the troubleshooting performed prior posting. I'm sorry to hear about this situation. If you haven't done yet, please follow the steps in this link Why won't my Fitbit device sync?

Hope this helps. 

[Blazhevic]

Hi Ana,

We've already done all that. Is there any way to downgrade the app version to a working one? 

Thanks