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Syncing steps.

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‎08-09-2018 10:55

‎08-09-2018 10:55

Anyone have any idea why my flex won't sync steps now I've updates the app.

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2 REPLIES 2

‎08-09-2018 20:13

‎08-09-2018 20:13

Hi @Noodle12009 as you will have probably seen the messages at the start of this forum by now, your tracker is fine. Fitbit have just done their usual thing of sending out an android update that doesn't work properly. So we will all have to twiddle our thumbs until they issue another update. 

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‎08-10-2018 00:15

In response to Lilbiddy

‎08-10-2018 00:15

I've seen in some of those messages that following an update a restart of the phone and fitbit can kick things back into life. See https://help.fitbit.com/articles/en_US/Help_article/1186/ for instructions to restart the fitbit

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