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Syncing trouble

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‎07-10-2016 17:06 - last edited on ‎07-11-2016 14:23 by Moderator Alum

‎07-10-2016 17:06 - last edited on ‎07-11-2016 14:23 by Moderator Alum

the application has stop sync for many hours. i have try to restart my surge and phone.

it doesn't works.

i am using fitbit surge with app 2.28version.

 

Moderator edit: edited title for clarity

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‎07-13-2016 02:42

‎07-13-2016 02:42

Tried reboot phone plus surge together.
After that sync come back.

View best answer in original post

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4 REPLIES 4

‎07-10-2016 20:42

‎07-10-2016 20:42

I've been having the same issue today. I have the Alta... it must be the app
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‎07-10-2016 22:20

‎07-10-2016 22:20

My flex has not synced since Saturday, 7/9, 7:30 AM est
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‎07-11-2016 14:22 - edited ‎07-11-2016 14:24

‎07-11-2016 14:22 - edited ‎07-11-2016 14:24

@dorst622 @REC6271 @Gilly913 If you've already tried this, do it again. I recommend logging out of the app and logging back in while also restarting your tracker, then giving it another try. Keep me posted.

Erick | Community Moderator

It's all about the food! What's Cooking?

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‎07-13-2016 02:42

‎07-13-2016 02:42

Tried reboot phone plus surge together.
After that sync come back.
Best Answer
0 Votes