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Syncing with my new OnePlus 5t

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‎05-29-2018 19:28

‎05-29-2018 19:28

 My Fitbit blaze is irritating me during sync process with my new OnePlus 5T. Sometimes I have to wait for 3-4 hrs to get my morning workout data on my phone. Earlier I was using iphone6s and syncing with that device was flawless. But with OnePlus 5t, I've to sync manually moreover it takes lots of time to get data from blaze. Sometimes I've to restart my blaze and then have to sync otherwise it won't give any updates of my day activities. 

Please help 

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‎06-01-2018 08:41

‎06-01-2018 08:41

Welcome to the Forums @DrPratik! 

 

I could see that the OnePlus 5T is not currently on the compatible devices list. You can read more about it on this post I made.

 

Thanks for sharing the steps you have tried to get it to work. Some users with phones that aren't on the list have found the standard troubleshooting steps to work but we cannot guarantee that they will. It is still worth a try.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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