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Syncing

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‎02-02-2017 03:56

‎02-02-2017 03:56

Don't understand why DAILY I have to forcestop fitbit app, shut down phone, then restart just to get my fitbit to sync. SO ANNOYING!!

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‎02-02-2017 06:57

‎02-02-2017 06:57

@Heidiholland, I can understand how annoying that would be. It should not be happening. You probably don't have to stop the Fitbit app and restart the phone.  There most probably a conflict with the Bluetooth which is causing it to not sync.  Ensure you have WiFi turned off when you are trying to sync the Fitbit. Also open the phone Settings, Bluetooth to verify that Fitbit tracker is connected and nothing there would conflict with it.  Try stopping Bluetooth, wait at least 10 seconds and turn Bluetooth back on. Then open the Fitbit app and try to sync the tracker.

 

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‎02-02-2017 20:17

In response to USAF-Larry

‎02-02-2017 20:17

Thanks Larry, I'll give that a try!!

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