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Syncing

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‎03-13-2017 21:26

‎03-13-2017 21:26

My fitbit info is not syncing to my phone. Any help out there? (Only gad it for 1 month)

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‎03-14-2017 01:23

‎03-14-2017 01:23

Try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give it a few tries as it doesn't always work 

 

If that doesn't do the trick then there are some more ideas in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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‎03-14-2017 09:17

‎03-14-2017 09:17

Syncing since about 2 weeks ago has been spotty. Sometimes my phone will only sync once a day. 

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