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Tabs within the Fitbit app won't load.

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‎03-16-2022 19:28 - last edited on ‎03-19-2022 11:33 by Fitbit Moderator

‎03-16-2022 19:28 - last edited on ‎03-19-2022 11:33 by Fitbit Moderator

If I click on most tabs... exercise, heart rate, weight, etc...it's just the loading circle. Most won't load at all. 

 

Moderator edit: Subject for clarity.

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3 REPLIES 3

‎03-19-2022 11:48

‎03-19-2022 11:48

@Csrivera4 Welcome to the forums. Thanks for explaining that the Fitbit app is not loading your information. Please be so kind to check that your Fitbit app is up to date. Please try using a different internet connection. If you are using Wi-Fi, please use your mobile data and vice versa. You can also try logging out and back into your account.

 

Have a nice day!

RodrigoM | Community Moderator, Fitbit

Best Answer

‎03-26-2022 06:51

In response to RodrigoMFitbit

‎03-26-2022 06:51

Had the same problem. After a force stop of the app everything works fine again

Best Answer

‎03-26-2022 08:20

In response to JohnMike

‎03-26-2022 08:20

@JohnMike Nice to see you in the community again. Thanks for the tips and taking the time to share what worked for you. This will help other users as well. 

 

Have a nice day!

RodrigoM | Community Moderator, Fitbit

Best Answer