08-31-2017
15:42
- last edited on
09-02-2017
07:54
by
SolangeE
09-02-2017 08:03 - edited 09-02-2017 08:04
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-02-2017 08:03 - edited 09-02-2017 08:04
Hey, hey, @Granny-10!
I'm glad to see you. I think the reason is probably because your phone is not officially compatible, this doesn't mean that it will not sync at all. But that some features will work and some others might not or not be constant.
You can check the compatibility, here.
Let me know if you have more questions.![]()
Best Answer