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‎01-19-2017 12:12 - edited ‎01-19-2017 12:13

‎01-19-2017 12:12 - edited ‎01-19-2017 12:13

I get a the message symbol and name who it's from but that it. My friend actually get the message on her fitbit

 H2 charge so wondered why I don't. 

 

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‎01-20-2017 06:11

‎01-20-2017 06:11

Hello @Nickytg! Thanks for joining the Fitbit Forums.

 

I'd like to ask you some questions so that I can better understand the whole situation:

- What tracker does your friend have?

- What mobile device is your friend using with their tracker?

- What mobile device are you using for the notifications?

- Has this always been the case or did it work properly from the beginning?

 

Look forward to your reply so that I find the best way to move forward.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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