Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

The app won't sync on my phone.

Replies are disabled for this topic. Start a new one or visit our Help Center.

So my Fitbit app will not sync. I have no problem with the actual Fitbit that I own, but when I go into the app it just will not sync. I've tried closing it out, logging out, uninstalling and reinstalling it again and it just will not sync. It synced yesterday, but today it's not. Before I upgraded from the Charge HR to the Blaze I was having the same issue and wasn't able to even update my Fitbit. There has got to be a reason why. I even tried to change the face of the clock thinking it would jump start it into a sync, but that didn't work either. I'm currently charging it as well thinking maybe it needed to be charged but the app says it's at half capacity on the battery, but when I plugged it on the charger, the actual Fitbit is at 3/4 of a charge-full... Sooooo, idk here...

Best Answer
0 Votes
1 REPLY 1

I am having the same issue. Ive restarted my phone multiple times and turned Bluetooth on and off a few times. The watch itself tracks but no syncing. Ugh this os so frustrating! I even tried updating the app. 

Best Answer
0 Votes