09-19-2023 13:03 - edited 03-20-2024 13:00
09-19-2023 13:03 - edited 03-20-2024 13:00
Hello everyone!
I would like to announce that the redesigned Fitbit app starts rolling out today! This new app will help you reach your goals, and bring the health and wellness information right on hand.
Check out our latest blog for how to get the most out of the new app.
Note: Please be patient if you don't see the update right away, as it will take some time to roll out completely.
Happy stepping!
09-30-2023 02:48
09-30-2023 02:48
the re-install didn't work for me still have the new "improved"version
09-30-2023 03:07
09-30-2023 03:07
How do I install previous version of the app? This looks like a 3 year old designed it.
09-30-2023 03:33
09-30-2023 03:33
This "upgrade "surprised me this morning with a fitbit charge 5 that was dead ( empty).
After that the app on the phone that looked different.
I tried to customise it to my liking but it is awfull, not intuitive and all the comments I 've read are true.
I came here to look for a way to revert the update but that seems to be impossible.
I understand that Google has something to do with it ?
If it won't be improved soon I will look for a replacement but it wil not be google or fitbit 6
09-30-2023
03:52
- last edited on
10-13-2023
18:38
by
RodrigoMFitbit
09-30-2023
03:52
- last edited on
10-13-2023
18:38
by
RodrigoMFitbit
Serouisly what a comment this new interface is not fixable by us...... and people have a right to come here and complain and also why dont you tell everyone how to fix it beings you know so much
your a nasty person i prefer the dark theme which I cant even have at this point mister let me make fun of everyone
09-30-2023 04:47
09-30-2023 04:47
I just got the update and it is awful. I have to scroll forever to see what I used to see in just a glance. I am limited in what I can put on my main screen - to just the "groupings" - when I used to be able to put the different items I wanted to focus on. The bland colors/font do not help either. Everything is monotone so it is hard to tell what is what at a glance. Overall, not an improvement, and if this overlay is my only option, might look elsewhere. Is there any way I can go back to old interface?
09-30-2023 05:13
09-30-2023 05:13
Thank you. I've been researching what to switch to since yesterday when the new app rolled up. Thank you for the advice. I'll be buying a new tracker on next few days
09-30-2023
05:20
- last edited on
10-05-2023
15:56
by
RodrigoMFitbit
09-30-2023
05:20
- last edited on
10-05-2023
15:56
by
RodrigoMFitbit
So I tried the new app today, went for a 39minute interval run session. So I found that the actual result was rather lack lustre. Information like max heart rate missing, comparison to past events. The colour palette is poor and the map essentially looks if a child has used a wax crayon.
Luckily I have downloaded the old a.p.k. and reinstalled the old version.
You can currently find the old version and reinstall it. I've just done it
09-30-2023 05:25
09-30-2023 05:25
09-30-2023 05:38
09-30-2023 05:38
I cannot express my disappointment at the new app more strongly
Not only is it old fashioned looking and bulky, the information it is displaying is incorrect and contradicting itself?!?
Example: top data reads 1,329 calories whereas the lower more detailed tab reads 1,229.
can we have the previous app reinstated please at least until all of the bugs are fixed?
09-30-2023 05:39
09-30-2023 05:39
Along with all the other issues, my application notifications--for texts, from Teams, instant messages, etc.--were all cleared. Not a huge deal, but be serious....why? At least warm us! It's been a long time since I updated those, and I had to hunt it down in the confusing configuration options.
09-30-2023
05:47
- last edited on
09-30-2023
12:05
by
RodrigoMFitbit
09-30-2023
05:47
- last edited on
09-30-2023
12:05
by
RodrigoMFitbit
In the new design App for Android, when I sync the device the battery charge level is not shown anymore. This is disturbing! While charging, for example, I have to look he level on the device.
Please re-add it!
09-30-2023 05:49
09-30-2023 05:49
How do I find the old version?
09-30-2023 07:00
09-30-2023 07:00
battery level is not on charge 5. so easy acces in the app is needed
09-30-2023 07:21
09-30-2023 07:21
Old ap was so much better. Should have battery charge. Sleep hours as was on the previous ap. This ap has no "personalty". Whoever designed the ap must not be people competent.
09-30-2023 07:21
09-30-2023 07:21
Where can we find it .
How should that reinstall be done ?
BTW is the designer colourblind ?
now it's all bland.
Is he/she/X hired for sake of inclusion
09-30-2023 07:25
09-30-2023 07:25
I can't find where to generate the Wellness Report in 4.0. I'm so disoriented I can't even remember where it used to be. The ECG report is in the same place, but Wellness seems to have disappeared. Why aren't reports all in one place and easy to generate?
09-30-2023 07:34
09-30-2023 07:58
09-30-2023 07:58
Given what Google is doing with this brand but I'd in no way be inclined to switch to their tracker. One of the things I appreciate about the Charge 5, in fact all of the product line that I've owned, is that it's not big, trying to take on the form factor of a watch. That the screen is small is a feature, not a liability. It can easily show the things I wish to quickly check, but it's the phone application that gives it value, and that has just been decimated by this week's "upgrade." Sadly, I suspect the article is spot on. If they indeed kill off Fitbit there is zero chance that we'd consider any other product owned by them.
09-30-2023 08:08 - edited 09-30-2023 09:18
09-30-2023 08:08 - edited 09-30-2023 09:18
I used to love the app. The latest version is drab, full of pushy Premium "features" I don't want and difficult to navigate. It only displays the latest exercise activity per day and only if you display the weekly Exercise Days. For example, if you go for a 2-hour run and then have a 10-minute workout it will only show the workout. You cannot scroll sideways anymore to see the other activities. The ads are the only visually appealing items on the page and take a huge relative screen space. The previous version was much better.
09-30-2023 08:09
09-30-2023 08:09
When I called phone support yesterday, the woman I talked to had no idea about this upgrade!!!!! That's sad it true, as there had been so many complaints posted here at that time.