09-30-2016 21:10
09-30-2016 21:10
Answered! Go to the Best Answer.
Best Answer10-08-2016 08:12 - edited 10-14-2016 08:52
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-08-2016 08:12 - edited 10-14-2016 08:52
Hi @Ahfh2016, it is great to see new members around!
Are you using the SmartTrack or the track exercise option? 'cause the first one will recognize the exercise as "aerobic workout" after a minimum of 10 minutes after you start the exercise. Also remember that the the tracker will recognize it based on the intensity so have you changed something on your daily routine?
I'll be looking to your response!
Best Answer10-08-2016 08:12 - edited 10-14-2016 08:52
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-08-2016 08:12 - edited 10-14-2016 08:52
Hi @Ahfh2016, it is great to see new members around!
Are you using the SmartTrack or the track exercise option? 'cause the first one will recognize the exercise as "aerobic workout" after a minimum of 10 minutes after you start the exercise. Also remember that the the tracker will recognize it based on the intensity so have you changed something on your daily routine?
I'll be looking to your response!
Best Answer