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Time Zone not updating after last software update

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‎06-01-2017 08:52

‎06-01-2017 08:52

I just got back home from the East Coast where I was able to adjust my Charge 2 to local time. When I returned to the west coast there was a software update after which my device would not remember adjust back to local time. The account settings are set to automatically update based on my phone's location.

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‎06-03-2017 10:58

‎06-03-2017 10:58

Hey there, @AshleyNCo! Welcome aboard. Heart It's unfortunate to hear that your tracker is not reseting to the change of timezone. 

 

I recommend to change the location to any other one and then change it back to the correct one. You can also try to log out of the App and log back in. 

 

I hope this helps, let me know! 

Solange | Community Moderator, Fitbit

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1 REPLY 1

‎06-03-2017 10:58

‎06-03-2017 10:58

Hey there, @AshleyNCo! Welcome aboard. Heart It's unfortunate to hear that your tracker is not reseting to the change of timezone. 

 

I recommend to change the location to any other one and then change it back to the correct one. You can also try to log out of the App and log back in. 

 

I hope this helps, let me know! 

Solange | Community Moderator, Fitbit
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