help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Time error

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-20-2016 05:11

‎02-20-2016 05:11

My fitbit HR sometimes is totally off with the time. This often happens when I'm sleeping at night. Right now it is actually 8:09 am and my HR is displaying 4:16 pm.....
Best Answer
0 Votes
1 REPLY 1

‎02-22-2016 03:34

‎02-22-2016 03:34

Hello @srippy, welcome to the Community Forums! Hmmm...by any chance, are you using the automatic timezone? If so, I'd recommend doing the following:

 

- Disable this option "Set automatically"

- Log out of your app

- Restart your Charge HR

- Log back into the Fitbit app

- Select the "Sync Now" option

 

Let me know if this works, have a nice start of the week!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes