Time incorrect on Fitbit Blaze

[tbalding]

I recently was on a trip where I changed time zones. My Blaze switched when my phone switched. However, now that I'm back home it won't switch back. I have my phone set to not pick up network time zone, time zone set to CDT. Phone has correct time. I have reset my Blaze & also synced it. Still on EDT.

[AlejandraFitbit · Accepted solution]

Welcome to the Forums @tbalding. Thanks for troubleshooting this inconvenience by yourself. If your tracker is not displaying the correct time, I recommend changing your tracker to a complete different one, sync your tracker, put the correct time and sync one more time. To change the timezone do the following:

1. Tap the Settings icon
2. Tap Account
3. Tap Settings
4. Turn off "Automatic time zone"
5. Tap Select time zone
6. Select your timezone
7. Sync

Let me know how it goes. 

[tbalding]

That worked, thanks!!

[SolangeE]

Hey, @tbalding! I'm glad to hear that you are back on track! 

We hope to see you a little bit more around here, so make sure to visit our cool Discussions board and share some more with us!  

[MrSands]

This does not work for the Blaze. My version number is 17.8.301.7

[SolangeE]

 Hey, @MrSands! Welcome aboard! What issue are you having with your Blaze? To adjust the timezone, follow the instructions provided below. 

If this is not working, please let us know more information of the issue so we can further assist you. 

I'll be around. 

[jessierae10]

I tried the details you mentioned. However my time is still incorrect. I've attempted to sync several times however it only seems to sync all the step data and so forth but won't update the time. I've even deleted fitbit app and reinstalled and it's still saying the wrong time. 

This is very annoying as my fitbit isn't even a year old yet. Please help!

Thanks.

[Antj87]

I'm having the same issue as above after my battery died.

Tried changing the timezone and must have sync'd 20+ times still won't update data and time! 

have also tried changing the clock face. this won't update either!

[SolangeE]

Hey, @jessierae10, @Antj87! It is nice to see you. Hmmm...and does your phone has the correct time? 

Please try to set up your tracker as a new device, before you do this you can reboot your phone. If after this the issue persists I suggest that you contact our Customer Support team. 

Keep me posted! 

[christi7865]

This does not work on my blaze. There is no "acct" in the settings.

[Chaz01]

On my Blaze when I go to the settings icon I don't have one that says account or anything else like you said to do