help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Time stuck

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-18-2016 03:07 - last edited on ‎07-18-2016 11:14 by Moderator Alum

‎07-18-2016 03:07 - last edited on ‎07-18-2016 11:14 by Moderator Alum

After charging my Fit bit for the first time, the time stopped, so when I put the fit bit back on 6 hours later, it was stuck at that time. How do I change the time?

 

Moderator edit: edited title for clarity

Best Answer
0 Votes
1 REPLY 1

‎07-20-2016 07:13

‎07-20-2016 07:13

@416Rock Welcome to the Fitbit Community! I recommend performing a restart on your Charge HR first (follow @AlejandraFitbit's steps on that post). Then, to change the time, go to your time zone settings and make sure it is correct. Don't forget to click "save" after doing a change. On the Fitbit app for Android, tap the menu icon in the top left corner, and tap "account". Tap "settings". Find an option to modify your time zone. Sync your tracker. 

 

Try that out and let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer