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Time won't update

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‎10-06-2016 10:34

‎10-06-2016 10:34

I have an LG G3.

I've changed timezones but Fitbit won't update the time. I've changed timezones to try and force it, turned bluetooth on and off, cycled the Fitbit off and on multiple times, turned location services off and on but it still shows my original timezone.

 

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‎10-07-2016 04:41

‎10-07-2016 04:41

Welcome to the Community @tsmyles. Thanks for troubleshooting this inconvenience by yourself. If your tracker is displaying an incorrect time, I recommend changing your timezone to a complete different one, sync your tracker, put the correct time and sync your tracker one more time. To change the timezone do the following:

 

1. Tap the Settings icon

2. Tap Account

3. Tap Settings

4. Turn off "Automatic time zone"
5. Tap Select time zone

6. Select your timezone

7. Sync

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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