I get the frequent syncing issue as well - @MiniLaura , I'm also using a Pixel (Pixel 3) - it's a bit odd, but sometimes when it won't sync (and the watch - I've got a Sense - briefly shows that "no phone connection" symbol when the screen turns on, pushing and holding to turn on the Google assistant, while the Fitbit app is open, reconnects the devices. It doesn't always work, and I probably have to force-restart my Sense every couple of weeks on average (and as frequently as twice in one day when it's at its worst) - there's absolutely no question it's an annoying pain, and there isn't another product I've had similar connectivity issues with.
There's no VPN or any other complication either - the Sense's software just isn't quite up to snuff when it comes to syncing. It's better than it was a couple of years ago, but it's got a ways to go before I'd classify it as "out of beta" - it's a failure of testing procedures that the Sense was launched with software like this, and it's hard to understand why Fitbit would be comfortable doing this kind of damage to their brand. I'm writing this, of course, to encourage them to do something about it so their products are on more robust foundations going forward. If the syncing issues are sorted by the time it comes for me to get another watch, the chances I'll stay with a Fitbit product will be far, far higher (and in many ways the Sense is great - there's a lot to like).
