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01-05-2022
04:45
- last edited on
01-27-2022
09:55
by
RodrigoMFitbit
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01-05-2022
04:45
- last edited on
01-27-2022
09:55
by
RodrigoMFitbit
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I installed the new DuckduckGo app on android which allows you to monitor and block apps carrying out tracking attempts in the background. On the first day (less than 24 hours) I had 1446 tracking attempts block in the Fitbit app from Optimizely. So far in the second day (12 hours), I have had a further 183 tracking attempts from Optimizely within the Fitbit app. I have not even opened or used the app today.
Despite fitbits attempts to force me to grant permissions to access my phones MobileTrackstep collection, which I have blocked, the apps tracking attempts is ridiculous.
I currently have a Charge 3 (which I am happy enough with) and I have also noticed recently on my Instagram feed (I have personalised ads turned off) that I am getting adverts for a Charge 5 (I've since blocked them and reported as spam).
This excessive tracking is unacceptable not only for my privacy concerns but also the excessive drain on my phones battery from the constant communication attempts from Fitbit/Google/Optimizely.
Moderator edit: Subject for clarity.
11-26-2022 07:40
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11-26-2022 07:40
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I have a tracking protection app from DuckDuckGo on my Android device. The app just told me that there were 2,465 tracking events from Optimizely. Looking in the log I can see that there were 9,409 attempts yesterday.
Given that some of these attempts must have happened over 4G when I was away from home, I rather resent having this tracking impacting on my mobile contract. This is not "fair use" and I am wondering if it is not legal where I live.
06-15-2023 00:12
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06-15-2023 00:12
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15,000+ tracking attempts PER DAY from my Charge 5...and I have all the privacy controls and sharing settings turned off.
06-15-2023 05:30
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06-15-2023 05:30
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This thread is now passed one year old and still no fix! In the last hour my firewall has blocked over 400 calls to optimizely.
Is anyone listening? Does anyone care?
What has happened to "the customer is always right"?
06-18-2023 11:50 - edited 06-18-2023 11:52
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06-18-2023 11:50 - edited 06-18-2023 11:52
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Your quick answer, at best the users subscribed to this thread might be listening. However-
Has anyone ever brought this to the attention of fitbit?
I can't find anything in the product fitback forum.
Currently we are on the Community Forum and should not be expecting much interaction with Fitbit

07-17-2023 06:00
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07-17-2023 06:00
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I've raised the issue here and it seems to be of concern to others. I would expect that given the amount of concern here, Google/Fitbit would direct this thread to the appropriate people.
Maybe I expect too much and given the nature of this thread I'm not surprised people would want it to remain burried.


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