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Totals

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My dashboard totals seem accurate but my one week through one year totals have changed. Also my hourly steps aren't registering as of right now.
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My step counts are also wrong.
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Hey @Jiminmaryland, I'm excited to welcome you to our Community family! Cat Wink

 

For clarification, the inaccurate steps are in your tracker or only in your mobile app? If it's in your tracker I suggest to restart your Fitbit and try to sync again.

 

If the issue is only with the steps in the dashboard, my recommendation is checking if you have the most updated Fitbit App for your Android phone. If so, i suggest to remove the app, restart your phone and reinstall the app. This should also resolve the issue with the weekly and yearly record. As a friendly reminder, the records of your activities can vary depending on the date you decide to see, here are some pictures to show you up:

Yearly activity 2.PNG

 

Yearly activity.PNG

 

Let me know if this helps. Cat Happy

Marlen S. | Community Moderator

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Thank you for the suggestions, but none of them worked.
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