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Tracker NOT charging

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‎11-14-2017 10:07

‎11-14-2017 10:07

I received my Replacement FITBIT FLEX 2 on Oct. 28th. Spent over 1 hr. Talking to a gentleman from Guatemala to get the replacement to sync,etc.  

Today or yesterday I cannot get the battery to charge. On a new USB port and still nothing

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‎11-14-2017 10:44

‎11-14-2017 10:44

Hi, @JoannaThalheime! Have you tried plugging it into something different, like a wall outlet? Sometimes that's all it takes to get it going again.

MakMak | Community Council

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‎11-14-2017 13:06

In response to MakMak

‎11-14-2017 13:06

Since I only have a Fire tablet 2 that is the only "outlet" to use. Thanks. I will switch wall outlets tho's that might help. Very frustrating.
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