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Tracker not syncing

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‎04-20-2017 17:34

‎04-20-2017 17:34

My tracker is not syncing to fitbit app.  Location and bluetooth are both on.  Permissions "on" in settings.  Response is 'tracker not found".  Any help appreciated.  Thanks

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‎04-20-2017 17:43

‎04-20-2017 17:43

@Amychaff, you don't say which tracker you have, or which phone you are syncing it to, but if it has been syncing and just stopped, suggest you restart your phone - it always a good idea to restart the phone after the Fitbit App is updated, and this may not have happened with your phone.

 

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