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Trouble Syncing to My Samsung Galaxy S8

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‎07-14-2017 20:10

‎07-14-2017 20:10

I'm having issues syncing my Fitbit Charge HR to my new Samsung Galaxy S8. I never had issues like this with my old Galaxy S7. It's it just a bug that'll hopefully be fixed on Fitbit's end sooner rather than later? I went through all the troubleshooting steps, and still no luck. I hope something isn't wrong with my Fitbit. 

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‎07-17-2017 07:04

‎07-17-2017 07:04

Hello @LonePiper1021, let me give you a warm welcome to the Fitbit Community! The Samsung Galaxy S8/S8+ has just been added to our official supported devices list.

 

However there are still some kinks being worked out, so some users might still have some interruptions. Give it a try to the following post for additional help: Having trouble syncing? (here's how to fix this).

 

I'm sure this will help. See you around!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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