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Trouble syncing to fitbit app

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‎08-09-2017 12:31

‎08-09-2017 12:31

I have have trouble syncing my charge 2 and my zip to the fitbit app. Both devices are paired using the same account. The app is installed on a Samsung Galaxy S5 neo with android version 6.0.1 running on it. 

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‎08-10-2017 06:18

‎08-10-2017 06:18

Hello @silverstone86, welcome aboard to the Fitbit Community. I saw your post about having issues syncing both of your trackers.

 

I'm wondering what is the issue in specific or is just you are not able to sync in general your trackers?

 

If that is the case, please follow the steps from this post: Having trouble syncing? (here's how to fix this).

 

Hope this helps and if you need more help you can find me here.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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