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Missing Notifications on my Android Phone

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I just recently started getting notices when I get a call,text, or email. My old phone didn't Have the tech for it before. Now i have stopped getting them, and dont know why, or how to fix it!! Any ideas?

 

 

Moderator Edit: Updated Subject For Clarity.

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Hello @KindleNanny, nice to see you have joined the Fitbit Community! There a few reason that might explain why you are not receiving call / text / email notifications.

 

  • Your mobile device was too far away. It must be within 20 feet of your tracker to transmit the notification.
  • You changed a related setting on your mobile device, such as turning on Do Not Disturb.
  • You're using another Bluetooth product. If you have Bluetooth products like speakers, headsets, or car stereos paired to your mobile device along with your tracker, you may have trouble using more than one at the same time.
  • The connection between your mobile device and tracker is unstable. Bluetooth signals are susceptible to disconnecting or dropping occasionally, and reliability varies by Android device and operating system. For the best chances of success:
    • Make sure Enable Notification Widget is on. You can find this with the other notification settings in the Fitbit app.
    • Make sure Always Connected is on. This improves your Bluetooth connection but also drains your tracker's battery more quickly. Turn it off and on as you prefer.
  • Your tracker was syncing. Syncing can sometimes prevent or delay a notification. 
  • You just updated the Fitbit app. Reboot your mobile device and try setting up notifications again.

If none of my previous suggestion are the reason of this issue, perhaps the following post will give you some extra help to correct this issue: My tracker isn't receiving notifications (Android Fitbit app).

 

Hope this helps. See you until the next one.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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