Trying to Reinstate existing Charge 2 to online Fitbit App

[Deecb]

Hi Everyone

Ok so, I'm fairly tech savvy, even though I'm of mature years!!  However, I have inadvertently deleted my Charge 2 from the Fitbit app and am trying to reinstate it, with no luck whatsoever.  Could someone please point me in the right direction to solve this problem.  I have tried using the Fitbit app to add another device but I am getting nowhere.  Thanks Deecb

[Deecb]

Hi Everyone

Ok so, I'm fairly tech savvy, even though I'm of mature years!!  However, I have inadvertently deleted my Charge 2 from the Fitbit app and am trying to reinstate it, with no luck whatsoever.  Could someone please point me in the right direction to solve this problem.  I have tried using the Fitbit app to add another device but I am getting nowhere.  Thanks Deecb

[USAF-Larry]

@Deecb, before trying to add the device back to you account, close the Fitbit app, open the phone's Settings->Bluetooth, select any/all Fitbit devices and Forget them. Then close the phone's Settings, re-open the Fitbit app, and use the Account->Set up a Device to add it back to the account. Let us know if that works.

[Deecb]

Larry

No unfortunately this did not work.  Searches for the Fitbit watch and cannot link it.  Throws me be to another screen requesting I turn off BlueTooth and 2 other options neither work.  Looking at the Fitbit website it also informs me there is no Fitbit paired!  Any other help?

Deecb