Screen gone blank /black

[BarbHill79]

Was working fine then screen went blank and now nothing.  Was fully charged only yesterday morning. 

[SteveH]

Do you have a Charge 3? If so, this is a common problem that is usually fixed by one of the following:

• restart the fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
• change the clockface via the app. If this works then it's safe to change it back to what it was

[Rich_Laue]

Hello @BarbHill79 may I ask what went black? This is the Android App Board.

[BarbHill79]

The screen on my charge 3

[Arlene1964]

Mine went black for the second time in 2 months.   I had 43% charge left.  I put mine on the charger, then pressed the side button for 8 to 10 seconds twice till I saw my smiley face on the screen. I have the Fitbit charge 3 too.  Had it since October 2018.