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Screen gone blank /black

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‎02-16-2019 16:37

‎02-16-2019 16:37

Was working fine then screen went blank and now nothing.  Was fully charged only yesterday morning. 

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4 REPLIES 4

‎02-17-2019 01:14

‎02-17-2019 01:14

Do you have a Charge 3? If so, this is a common problem that is usually fixed by one of the following:

 

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‎02-17-2019 01:22 - edited ‎02-17-2019 01:23

‎02-17-2019 01:22 - edited ‎02-17-2019 01:23

Hello @BarbHill79 may I ask what went black? This is the Android App Board.

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‎02-17-2019 04:29

In response to Rich_Laue

‎02-17-2019 04:29

The screen on my charge 3
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‎02-17-2019 11:41

In response to BarbHill79

‎02-17-2019 11:41

Mine went black for the second time in 2 months.   I had 43% charge left.  I put mine on the charger, then pressed the side button for 8 to 10 seconds twice till I saw my smiley face on the screen. I have the Fitbit charge 3 too.  Had it since October 2018.

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