help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Trying to set fitbit up

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-05-2018 13:50

‎03-05-2018 13:50

Hi, I got a fitbit charge 2 today and tried setting it up. However the app won't work. When I go to log on it says "fitbit.com unavailable please try again later" then when I do get in the app kicks me back out soon after. I havnt even paired my fitbit with the app yet. Can someone please help me?

Best Answer
0 Votes
1 REPLY 1

‎03-05-2018 13:52

‎03-05-2018 13:52

I would like to add that i have checked that the software is the latest version. I have uninstalled the app and re installed multiple times as well as force shopping. I have also switched my phone off and on and it is still doing the same.

Best Answer
0 Votes