08-19-2019 19:18
08-19-2019 19:18
I am thinking of selling my fitbit versa. How will the seller set up the fitbit in their fitbit app if its registered on mine? Can I un register it?
Best Answer08-19-2019 20:26
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-19-2019 20:26
Hi @ney_ney1978
You should remove the device from your account first. All the other person will need to do is set up the device as usual. Here are the directions for preparing the Fitbit for the new owner - click to read
Best Answer08-20-2019 13:33
08-20-2019 13:33
Ok great! I did that. Do I do factory reset to clear out all info stored in watch itself?
Best Answer08-20-2019 16:44
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-20-2019 16:44
@ney_ney1978 all your data resides on the Fitbit servers, which is kept under your account, password protected and no one else can see it.
Best Answer