04-25-2019 14:47
04-25-2019 14:47
Hi All,
Looking for some advice. I'm trying to add a new versa watch, problem is when I go to "Set up a new device" and the app gets to the screen where it should pull down a list of trackers I can add. It stays on the spinning wheel of death and never gets to the point where I can see a list of trackers to choose from.
App Version 2.92
Device: Note 8
Android Version: 9.0
Any help would be appreciated as right now I'm dead in the water. Cheers
Answered! Go to the Best Answer.
04-25-2019 15:51
04-25-2019 15:51
That's my assumption as well. Hoping they get it resolved shortly.
Seems like a decent architectural issue when a unit can't be setup without the server running.
04-25-2019 15:04
04-25-2019 15:04
Exact sane problem here trying to add my versa on Samsung galaxy s8
04-25-2019 15:47
04-25-2019 15:47
Same problem here Note 9 and S8.
WiFi or 4G
Must be an app or server issue.
04-25-2019 15:51
04-25-2019 15:51
That's my assumption as well. Hoping they get it resolved shortly.
Seems like a decent architectural issue when a unit can't be setup without the server running.
04-26-2019 04:40
04-26-2019 04:40
And started working again last night. Must have been a server issue.