Unable to access challenges

[Nifer74]

I just updated and restarted my phone and now I can't access the challenges. 

Moderator Edit: Updated Subject For Clarity.

[Skagirl72]

Just curious. How long have you had your account?

[RobertoME]

Hello @Nifer74, I'm glad you have joined to our Fitbit Community and good to see you around @Skagirl72.

@Nifer74 I wonder if you are seen an error or what is the behavior of the app when you try to access your challenges?

I would recommend to try again with restarting the app, only this time try to Log out from your account before and restart your mobile device. Once it has loaded, log back in and give it another try.

See you around and keep me posted how it goes.

[Nifer74]

Thanks for all the suggestions. Just like when your sick and finally get to the Dr. You feel better. After asking for help it was no longer a problem. 🙂



Sent from my U.S. Cellular® Smartphone

[RobertoME]

Hello @Nifer74, I'm happy to hear the issue was resolved and did not require further attention.

As an additional note, the new version of Android app was released on January 26th. This includes the option to share your Dashboard with friends! You can now personalize and share the dashboard to your favorite social networks.

See you around and keep participating in our Fitbit Community.