Unable to add custom foods - no serving drop down menu -

[Rtkat3]

I'm still not seeing the drop-down arrow for serving sizes in the custom food area @MaCrisGBFitbit.

Moderator edit: clarified subject.

[Jess_015]

Me too, in fact I did reinstalled the app, but now it seems that I cannot add anything else than what I already have added in the past. It’s like link with the server is down. Really user friendly … 🫠🫠🫠

[Wyndie]

Feb 8, 2026, STILL not able to add custom food!

[ValRae]

I still can't add custom foods.  I just use the quick calorie bar.  Tried everything.  I give up.

[ValRae]

Me too!   It's been months.  Very frustrating.  Just use quick calories now 

[Jaki12]

I have a Samsung 24+.  Unable to add custom foods.  Additionally, Fitbit have not responded to the pictures on 2 items requesting they be added to the list of foods. How can they expedite this?

[Nankath1]

I agree! I've used the fitbit app for many years. Even convinced my husband to begin logging his food a couple of years ago and now the 'add custom food' WILL NOT WORK no matter what I try! So frustrating as i don't want to lose all of the historical sleep and health data in Fitbit app. 🤨

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I did the uninstall again and it worked!! Perseverance won for me this time. 😊

[Mimi0xL]

Are there any updates on this fix? I'm experiencing the same issue as other users when it comes to adding custom good. I can input all the fields but the submit button is non responsive.

Pixel 8, Android, app 4.63

[Jaki12]

If there is, I haven't seen it.

[Nankath1]

I did the uninstall again and it worked!! Perseverance won for me this time. 😊

[Jaki12]

Well, that didn't work for me. Glad it did for you.JSent via the Samsung Galaxy S®6 active, an AT&T 4G LTE smartphone