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Unable to add new device

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‎09-27-2016 18:21

‎09-27-2016 18:21

I'm receiving the no network connection error on my S7 edge when trying to add my new device. I'm accessing this community page on the same device. Play store shows my app is up to date. My date/time, timezone settings are set to automatic and I verified the addtrust ab and Comodo certificates were enabled. I did not see addtrust only, just the addtrust ab.

Any suggestions?
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2 REPLIES 2

‎09-27-2016 18:38

‎09-27-2016 18:38

Connected easily with an S5, now shows on my S7
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‎09-29-2016 16:22 - last edited on ‎01-12-2026 07:47 by Fitbit Moderator

In response to Cmw327

‎09-29-2016 16:22 - last edited on ‎01-12-2026 07:47 by Fitbit Moderator

Hey, @Cmw327! Welcome to the Forums! Take a look at this post which provides information about this.

Let me know if you have any other question! Man Very Happy

Solange | Community Moderator, Fitbit
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