Unable to change number of days for Exercise goals

[CarmenBRVT]

Having difficulty changing the # of days Exercise Goals from the default of 5 to 3 (or any other number for that matter).  Upon searching for a fix, I have read through various forum replies to the same issue over the course of the previous 2 years.  I have lost track of how many times I have force stopped, uninstalled, and reinstalled the app on my phone.  While it is a small thing in the broad scheme of things, it's still pretty frustrating!  Any thoughts?

Moderator Edit: Clarified subject

[LanuzaFitbit]

Hello @CarmenBRVT.

That definitely sounds very frustrating.

Thanks for trying all of those troubleshooting steps, I'll help you determine what is going on. To do so I'd like to ask you a couple of questions:

• What happens when you try to change it? Does it go back to what it was previously or does it not let you access that option at all?
• Are you logged in from any other device? A phone or a computer?

Look forward to your reply.

[Mle68]

I am also having this problem ad wondering if you ever got an answer Carmen?

It is such a small thing but so frustrating!!

Cheers

Melissa